Plymouth Community Homes Residents loving their home’s facelift

Residents at Innes House in Western Approach are delighted with the refurbishment works completed by Bell Group Plymouth!

New carpets and fire alarms fitted, a fresh lick of paint and some new ceiling tiles have really brightened the communal areas and everyone at Innes House was full of praise when discussing the recent works.

Gathering for a coffee morning in their lounge to mark the end of the project, along with Plymouth Community Homes Support Officers Phil Absalom and Debbie Kay-McPherson and Contract Works Supervisor Roy Harris, husband and wife residents Ralph and Gloria Kendell said:

“The contractors were very good during the works.” Ralph

“It’s really nice now.” Gloria

Another resident, Roger also added:

“I like this carpet compared to the old blue one we had before. It’s made it a completely different place. The only thing they haven’t changed is the wallpaper but even that goes really well with the new paintwork.”

Roy said: “There was great communication between the Housing with Support officers, residents, Programmed Maintenance Team, contractors and PCH’s Electrical Team that enabled an ‘everybody working together approach’.”

Phil added: “The contractors and sub-contractors were brilliant. The painters and decorators were superb and didn’t disrupt people.”

Debbie said: “This room is used a lot compared to some of our other communal lounges. We do coffee mornings and Christmas events. It’s a good space. When Wimbledon was on, we encouraged people to come down and get together to watch it.”

We are pleased the project went so well and that all residents and staff at Innes House are happy with the end result.

Darren Jeffery, Bell Group, Senior Surveyor, said: “We always strive to do what is best for our clients and their residents. This is a great example of how we deliver projects as a team and we are pleased that they haven’t been disturbed and have a fresh new lounge and communal areas to enjoy.”

The work took around six weeks to carry out and we are now finishing off a similar revamp of Leypark Court in Estover.